If your package is delayed, we are working to deliver it safely and soon. If tracking only shows “LABEL CREATED, TRACKING DETAILS WILL BE AVAILABLE ONCE THE PACKAGE ARRIVES AT CARRIER FACILITY,” this means your package has not been received by ACI Logistix for delivery. Generally, if your status has not changed with 5-7 business days, please reach out to your retailer for assistance.
My package is delayed, who can help?
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