A package handled by ACI Logistix can be returned to the sender for several reasons, including:
- Incorrect Address: The address provided was incomplete, incorrect, or could not be located.
- Recipient Not Available: The recipient was unavailable at the delivery address or had moved without providing a forwarding address.
- Recipient Refused Delivery: The recipient chose to decline the package.
- Damaged Package: The package was damaged during transit and could not be delivered.
- Unclaimed Package: The recipient did not collect the package within the allotted time frame.
- Multiple Delivery Attempts Failed: Delivery could not be completed after several attempts.
- Hold Request Not Fulfilled: A hold for pickup at a designated facility was requested by the sender, but the package was not retrieved by the recipient.
- Restricted Delivery Area: The destination is in an inaccessible or restricted area.
- Improper Labeling: The package lacks the necessary labeling or barcoding for efficient processing.
At ACI Logistix, we strive to ensure accurate and reliable delivery. If your package was returned, please contact our customer service team to resolve the issue promptly.