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  1. ACI Logistix Knowledge Hub
  2. General

General

FAQ

  • My package is delayed, who can help?
  • I don’t have a tracking number. What do I do?
  • My return shows that it was delivered to its final destination, but I have not received my refund/credit and I am still being charged for the item(s). When can I expect this return to be processed and my credit to be applied?
  • I need my package before the date it is expected to deliver, can I expedite my order?
  • Can I change where my shipment will be delivered?
  • Where is my package?
  • See all 13 articles

Guides

  • How to contact your Merchant/Retailer.
  • How to track your package.
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